The Health and safety of our guests and our employees remains our highest priority.
As we move towards the ‘New normal’ we have taken measures to protect you. Your trust in us to be responsible in providing a safe dining experience at our Restaurant is much appreciated!
We would like to assure you that Open House Karen is continuing to take and implement procedures to all available precautions necessary to protect you and your family.
Our staff have undergone a rigorous training on the cleanliness aspect of food service and production.
We have upgraded all our cleaning materials to approved food grade detergents and sanitizers for all surfaces in our premises. We are thoroughly, cleaning and disinfecting our table tops, chairs, floors, restrooms and kitchen. All surfaces that are touched are sanitized with increased frequency. In addition to the disinfectants, we are using UV torches in hard to reach areas and textured surfaces.
Our Team follow strict hand washing policies, which include requiring us to wash out hands at least every 30 minutes (for at least 20 seconds) with soap and water. We ensure all soap dispensers have hand soap and paper towels present at all times and have signs posted in restrooms to remind guests of frequent and thorough hand washing.
Our team is equipped with the correct PPE’s including disposable gloves, masks and face screens to limit exposure.
We have disposal bins for all personal disposable items (masks, gloves, etc.) and have contracted a hygiene and sanitation company to safely dispose of these items.
We have set up hand sanitization stations for both our staff and clients. Our hot hand towels are also disinfected after every use.
We offer a curb side service for take-always on request.
We have implemented social distancing measures in kitchen the dining areas.
We are monitoring the temperatures of our whole team every 2 hours
This strong focus on cleanliness extends to our ingredients as well – we are using locally sourced fresh vegetables that are thoroughly sanitized in a vegetable wash solution before preparation. Our meat products come from export certified suppliers who provide complete traceability and have also taken added precautions in their processes.
The Health and safety of our visitors and our team remains our utmost priority.